Terms of reservation
Confirmation of booking
The confirmation of the reservation is valid if the deposit has been paid, ie 30% of the total cost of stay, within 3 days.
i) Confirmation of availability for specific dates as received from “Caretta Resort” reservations is not considered as a confirmation to a reservation. A booking is only confirmed upon receipt of a deposit.
In order to be valid and final any reservation should be accompanied by an advance of 30% of the total cost of stay.
For Payments methods please see here
NOTE: Any costs of the deposit will be borne by the depositor.
For a cancellation of booking, a refund to the deposit is only given under the following conditions.
0% cancellation fee:
Full refund – When the cancellation of booking has been given to “Caretta Resort” reservation’s department 1 hour after booking.
i) 100% of the deposit is refunded.
30% cancellation fee:
A 30% of the prepayment fee is charged if a cancellation of the reservation has been made within 60 days, from the date of check in.
*For pre-term departures, there is a cancellation fee equal to the 50%of the remaining rental period (Law 1652/86 Gov.Gaz.167A)
Balance of deposit
Payment is made at "Caretta Resort" 14 days prior to arrival.
Note: Banking tranfer costs is charged to the customer